Suffolk County Department of Social Services - Hauppauge, New York

Il Suffolk County Department of Social Services è un'importante organizzazione governativa che offre una vasta gamma di servizi sociali per il bene della comunità del Suffolk County, a New York. Situato all'indirizzo: 200 Wireless Blvd, Hauppauge, NY 11788, questo dipartimento è facilmente accessibile con comodi parcheggi per sedie a rotelle.

La loro missione è fornire assistenza e supporto a coloro che ne hanno bisogno, tra cui servizi per la tutela dei minori, l'assistenza per gli anziani, l'assistenza sanitaria, il sostegno abitativo e molti altri. Il dipartimento è aperto dal lunedì al venerdì, dalle 9:00 alle 17:00, ed è raggiungibile telefonicamente al numero 18538714.

Il Sito web: suffolkcountyny.gov offre una ricca fonte di informazioni sui servizi disponibili e su come accedervi. È possibile trovare moduli di domanda, linee guida per i servizi e altre risorse utili sul sito. Inoltre, il sito web è accessibile anche per le persone con disabilità.

Le specialità del dipartimento includono un'ampia gamma di servizi sociali, tra cui:

Servizi per la tutela dei minori
Assistenza per gli anziani
Assistenza sanitaria
Sostegno abitativo
Servizi per la disabilità
Programmi di assistenza finanziaria

Il Suffolk County Department of Social Services ha anche una forte attenzione alla accessibilità per le persone con disabilità, con un ingresso accessibile in sedia a rotelle e parcheggi dedicati. Inoltre, offre servizi di interpretariato per le persone con limitate capacità di comunicazione verbale.

Sul web si possono trovare 170 recensioni su Google My Business, con una media delle opinioni di 3/5. I commenti dei clienti evidenziano un'organizzazione attenta e premurosa, che lavora duramente per fornire assistenza e supporto alle persone bisognose della comunità.

Recensioni di Suffolk County Department of Social Services

Beth Levy

5/5

Went in recently to try and get my adult son with developmental disabilities on Medicaid. The gentleman at the window by the name of Frank was so helpful. It’s not an easy application process but he worked with me and walked me through it.
The guards at the door were so kind to everyone who walked in and the one woman guard was bilingual and helped out a lot of people as well.
Really I don’t know what I was expecting but I was pleasantly surprised and impressed.

Fahria Rahman

1/5

I spoke with someone from this office and she was incredibly rude. I asked her a few general questions and she was passive aggressive and did not even give me a proper response. At the end of the conversation I thanked her for her help, regardless of her attitude, and she blatantly hung up on me without any response. Highly unprofessional.

Angelina Gargiule

5/5

I was very impressed walking in and being assisted right away with positivity. The service went quick along with the stuff not only helpful but nice and patient. I got a lot taken care of everyone was so helpful so Thank You!

Lauris

3/5

Was hung up on after saying hello 2x's. Once calling back I spoke to a woman who is under the Medicaid department. I'm rating this 3 starts because of her. She was rude and unkind- it was not until I started being sarcastic with her on the phone where her attitude changed as a whole. Eventually she heard what I needed help with, and I was luckily able to be assisted by her by needing to call the Ronkonkama Office, which by the way have much more pleasant workers than this office. Would never recommend anyone to speak to anyone from this office.

Anna Agostino

5/5

I have to share my feelings about our Social Services Dept. I see some are disappointed with their interaction with the dept and rightfully so. Being the economy the way it is many are hurting and these case workers are overloaded and at times we have to wait to speak with someone or that someone doesn't call us back BUT I have to say they are working as diligently as humanly possibly
I THANK all of these people for being there for us and I THANK especially Ms Insalaco who went above and beyond to help me in my time of need. God bless you and all the people that in the Social Services Dept. This is a thankless job but I am THANKING ALL OF YOU!!!!!

kay la

1/5

They don’t answer the phone or email, probably would shoot a carrier pigeon on site. Good luck trying to get anything from here. I finally got help from another office who wasn’t even on my case and still have crickets from here.

Auricelys Torres

1/5

I got constantly disrespected by the lady next to the first heap window I would tell her the information she ask for but she continually interrupt me then demand in anger and a loud voice for me to answer her. I’m extremely glad I told her thanks for her disrespecting me today. I walk out knowing the workers at this location disrespect intentionally.

Kathy S.

3/5

The few times I've had to deal with this place, either over the phone (IF you can get a hold of anyone!) or in person has been a nightmare! They are dismissive, rude and downright nasty. They think they know your question before you even ask it or they cut you off mid-sentence because they think they know how to respond. They are in a huge hurry to get rid of you. I realize that dealing with the public can be an extremely difficult job but being on the customer/client end is no picnic either! There is no accountability whatsoever when they are wrong. They lost my completed renewal application that I sent back to them certified mail and got a signature. Nothing matters. They are not going to try to track down the person who signed for it. I either resubmit or lose out. Had to re-do application with all attached documentation and bring it down to this office. I wanted to explain a couple of things at the window. Forget about it! They are not trained to listen. They want to move you along as quickly as possible even though I waited for an hour to get to window. They come across like a bunch of thugs. They treat the demographic that comes in like second class citizens. However, I did finally get one rep on the phone, Ms. Gonzales (not sure of spelling) and she was a breath of fresh air and helped me out. Unfortunately, if I need to call the office back, I have no guarantee that I will be able to speak with her again. Most that I have dealt with have not been like her. A little niceness and kindness goes a long way. Sad if they have learned otherwise. Horrible experience. I would have given 1 star. I gave 3 because of Ms. Gonzales. I hope she reads this.